mivaronthelus Financial Analysis Platform Logo mivaronthelus

Privacy Policy

Your privacy matters to us - here's how we protect and handle your personal information

Effective Date: 15 January 2025

Information We Collect

At mivaronthelus, we collect various types of information to provide you with comprehensive financial analysis services. This includes information you provide directly to us when creating an account, using our platform, or contacting our support team.

Personal Information

Name, email address, phone number, professional title, company information, and billing address. We also collect your preferences regarding communication and platform settings.

Financial Data

Investment portfolio data, financial analysis preferences, market research interests, and any financial information you choose to input into our analysis tools.

Usage Information

Platform interaction data, feature usage patterns, session duration, device information, IP address, and browser type to improve our services.

We automatically collect certain technical information when you visit our website through cookies, web beacons, and similar technologies. This helps us understand how you interact with our platform and identify areas for improvement.

How We Use Your Information

We use the information we collect for several specific purposes, all aimed at providing you with the best possible financial analysis experience and maintaining the security of our platform.

  • Providing and maintaining our financial analysis platform, including personalized dashboards, market research tools, and portfolio analysis features
  • Processing your account registration, managing subscriptions, and handling billing and payment processes
  • Sending you important updates about platform changes, new features, security alerts, and educational content relevant to your interests
  • Analyzing usage patterns to improve our services, develop new features, and enhance the overall user experience
  • Providing customer support and responding to your inquiries, feedback, and technical issues
  • Complying with legal obligations and protecting against fraud, unauthorized access, and other security threats

Important: We never use your financial data for any purpose other than providing the services you've requested. Your investment information remains confidential and is never shared with third parties for marketing purposes.

Information Sharing and Disclosure

mivaronthelus takes a strict approach to information sharing. We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, there are specific circumstances where we may need to share certain information.

Service Providers

We work with trusted third-party service providers who help us deliver our services. These include cloud hosting providers, payment processors, email service providers, and analytics tools. All service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as in response to valid legal process, government requests, or to protect the rights, property, or safety of mivaronthelus, our users, or others. This includes sharing information with law enforcement agencies when legally required.

Business Transfers

In the unlikely event that mivaronthelus is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We would notify you via email and/or prominent notice on our website before such a transfer occurs.

Data Security and Protection

Protecting your personal and financial information is our top priority. We employ multiple layers of security measures designed to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include industry-standard encryption for data transmission and storage, regular security audits, access controls, and employee training on data protection practices. We also maintain detailed logs of data access and regularly review our security procedures.

All financial data is encrypted using AES-256 encryption both in transit and at rest. We use secure socket layer (SSL) technology to protect information during transmission, and our servers are hosted in SOC 2 compliant data centers with 24/7 monitoring and physical security controls.

While we implement robust security measures, please remember that no method of electronic transmission or storage is completely secure. We encourage you to use strong, unique passwords and to contact us immediately if you suspect any unauthorized access to your account.

Your Privacy Rights

Under Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles, you have several important rights regarding your personal information. We're committed to helping you exercise these rights in a straightforward manner.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this information in a commonly used, machine-readable format within 30 days of your request.

Correct Your Information

If any of your personal information is inaccurate or outdated, you can request corrections. You can update most information directly through your account settings or contact our support team.

Delete Your Data

You can request deletion of your personal information, subject to certain legal and business requirements. We'll delete your data within 30 days unless we're required to retain it for legal purposes.

Data Portability

You can request your personal data in a structured, commonly used format to transfer to another service provider. This includes your account information and any data you've uploaded to our platform.

To exercise any of these rights, please contact our privacy team using the information provided below. We may need to verify your identity before processing your request to ensure the security of your personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period varies depending on the type of information and the purpose for which it's processed.

Account information is retained for the duration of your account plus seven years after account closure for financial record-keeping purposes. Usage data and analytics information is typically retained for two years to help us improve our services. Financial analysis data you input into our platform is retained according to your account settings and can be deleted at any time through your dashboard.

When personal information is no longer needed, we securely delete or anonymize it using industry-standard data destruction practices. This ensures that your information cannot be recovered or reconstructed after deletion.

International Data Transfers

While mivaronthelus primarily operates within Australia, some of our service providers may process data in other countries. When we transfer personal information outside Australia, we ensure that appropriate safeguards are in place to protect your privacy rights.

All international data transfers are conducted in accordance with Australian privacy laws and international data protection standards. We use contractual protections, such as standard contractual clauses, and only work with service providers who demonstrate adequate privacy protections.

If you have concerns about international data transfers or would like more information about the specific safeguards we use, please contact our privacy team.

Cookies and Tracking Technologies

mivaronthelus uses cookies and similar tracking technologies to enhance your experience on our platform, analyze usage patterns, and provide personalized content. We believe in being transparent about how these technologies work and giving you control over their use.

Essential cookies are necessary for our platform to function properly and cannot be disabled. These include authentication cookies that keep you logged in and security cookies that protect against fraud. Analytics cookies help us understand how you use our platform so we can make improvements, while preference cookies remember your settings and customization choices.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform functionality. We also provide cookie preference controls in your account settings where you can manage non-essential cookies.

Children's Privacy

mivaronthelus's services are designed for investment professionals and are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take immediate steps to delete that information.

If you believe that we may have collected information from a child under 18, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we'll notify you by email or through a prominent notice on our platform at least 30 days before the changes take effect.

We encourage you to review this privacy policy regularly to stay informed about how we protect your information. The "Effective Date" at the top of this policy indicates when the current version was last updated.

Your continued use of mivaronthelus's services after any changes to this privacy policy constitutes your acceptance of the updated terms. If you don't agree with any changes, you may discontinue use of our services and request deletion of your account.

Privacy Contact Information

For questions about this privacy policy or to exercise your privacy rights, contact us at:

Email: info@mivaronthelus.com

Phone: +61 3 6214 1372

Mail: PO Box 8126 Mackay QLD 4740, Australia

We aim to respond to all privacy-related inquiries within 30 days.